Job Description

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Job Overview We are seeking a dedicated and experienced Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will have a strong background in hospitality management and a passion for delivering exceptional guest experiences. As the Hotel Manager, you will be responsible for ensuring smooth operations, maintaining high standards of service, and leading a team committed to excellence.

Responsibilities

• Oversee all aspects of hotel operations, including front desk, housekeeping, and maintenance departments.
• Develop and implement policies and procedures to enhance guest satisfaction and operational efficiency.
• Manage budgeting and financial performance, ensuring adherence to financial goals.
• Foster a positive work environment by training, mentoring, and managing hotel staff.
• Handle guest relations, addressing inquiries and resolving complaints promptly.
• Ensure compliance with health and safety regulations as well as hotel policies.
• Collaborate with marketing teams to promote the hotel and increase occupancy rates.
• Monitor inventory levels of supplies and manage vendor relationships.

Skills

• Strong background in hospitality management with experience in hotel operations.
• Proficient in front desk management systems and phone systems.
• Excellent customer service skills with a focus on guest relations.
• Strong budgeting skills with the ability to analyze financial reports.
• Effective human resources management skills for staff recruitment and training.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Strong communication skills both verbal and written.

Join our team as we strive to provide an exceptional experience for our guests while creating a positive work culture for our employees. We look forward to your application!

Job Type: Full-time

Pay: $49,000.00 - $53,000.00 per year

Benefits:

• Paid time off

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Monday to Friday
• Morning shift
• Nights as needed
• Night shift
• On call
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Management : 2 years (Required)
• Customer service: 5 years (Preferred)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)
• Food Handler Certification or Serve Safe (Required)

Location:

• Mobile, AL 36602 (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Ability to Commute:

• Mobile, AL 36602 (Required)

Work Location: In person

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